20150525-心情小記

今天上課的主題為「圖書館績效指摽」、「Standards for Libraries in Higher Education (October 2011)」

1.      圖書館對進館人次、使用人次的統計，其實不算精確，因為他們計算的是「人次」，而不是「人數」。

2.      圖書館也有「人權宣言」。

3.      訂的許多績效指標，但通常只會挑選幾個來做檢驗。

4.      The Standards assume that libraries（對圖書館的假設，若不符合假設，那麼連評鑑的必要都沒有）：

(1)        adhere to the principles;

(2)        identify and select performance indicators that are congruent with their institution’s mission and contribute to institutional effectiveness;

(3)        add performance indicators that apply to the specific library type (for example, open access initiatives for research libraries, or workforce development support for community colleges);

(4)        develop user-centered, measurable outcomes that articulate specifically what the user is able to do as an outcome of the performance indicator;（成果要能計算）

(5)        conduct assessments that may be quantitative and/or qualitative;（量化、質化）

(6)        collect evidence from assessments that demonstrate degree of success; and

(7)         use assessment data for continuous improvement of library operations.

5.      Reader、Collection、Librarian：一個三角形的概念，看基準點為何，三角形就長怎樣。（1972年）

6.      公共圖書館的統計表：publibstat.nlpi.edu.tw。