今天上課的主題為「圖書館績效指摽」、「Standards for Libraries in Higher Education (October 2011)」
1.
圖書館對進館人次、使用人次的統計，其實不算精確，因為他們計算的是「人次」，而不是「人數」。
2.
圖書館也有「人權宣言」。
3.
訂的許多績效指標，但通常只會挑選幾個來做檢驗。
4.
The Standards assume
that libraries（對圖書館的假設，若不符合假設，那麼連評鑑的必要都沒有）：
(1)
adhere
to the principles;
(2)
identify
and select performance indicators that are congruent with their institution’s
mission and contribute to institutional effectiveness;
(3)
add
performance indicators that apply to the specific library type (for example,
open access initiatives for research libraries, or workforce development
support for community colleges);
(4)
develop
user-centered, measurable outcomes that articulate specifically what the
user is able to do as an outcome of the performance indicator;（成果要能計算）
(5)
conduct
assessments that may be quantitative and/or qualitative;（量化、質化）
(6)
collect
evidence from assessments that demonstrate degree of success; and
(7)
use
assessment data for continuous improvement of library operations.
5.
Reader、Collection、Librarian：一個三角形的概念，看基準點為何，三角形就長怎樣。（1972年）
6.
公共圖書館的統計表：publibstat.nlpi.edu.tw。
